Footwear

Apparel

Ludic Life

Accessories

Futurworks

Ludic

<p><span style="font-family: Inter;"><style type="text/css" id="isPasted"></style><span data-sheets-root="1">We&#x2019;re sorry for the delay! Please contact our customer support team with your order number and tracking code handy, so we can look into this and resolve it for you as soon as possible.</span></span></p>

We’re sorry for the delay! Please contact our customer support team with your order number and tracking code handy, so we can look into this and resolve it for you as soon as possible.

My return arrived at your warehouse more than 7 days ago, but I did not receive my refund yet. What should I do?

Return Policy

When will I receive my order?

Can I pay via cash on delivery (COD)?

Can I cancel my order?

I’ve changed my mind. Is it possible to change my order?

Where can I track my order?

Orders Support

Where do you ship to?

I want to make changes to my address. How can I do that?

Shipping Support

How do I exchange/return an order?

What are the cost for exchange/return of an item?

When do I receive my refund?

What Footwear Should I Get?

Can you give more information about specific product?

The product I am looking for is out of stock. Will it be restocked?

When will I receive my order if it includes a pre-order item?

What size should I get?

Can I get customizations on a product or a collection?

What product should I buy?

Product Support

How do I decode the wash care label on my Ludic apparel?

What does the “tub of water” symbol mean on the care label?

Can I iron all Ludic products?

What’s the difference between Ludic’s Classic/Regular Fit and Relaxed Fit?

Do I need to size up for Ludic’s Relaxed Fit?

Which Ludic fit should I choose for my style?

Can I wash my Ludic canvas sneakers in a washing machine?

How do I clean Ludic vegan suede or vegan leather sneakers?

What’s the best way to dry Ludic footwear after cleaning?

Can I clean the insoles separately?

Care & Materials Support

Terms Of Use

Privacy Policy

What is Ludic Reserve?

Is my reservation fee refundable?

When can I make the purchase after reservation?

Why Ludic Reserve available only on few products?

Can I make more than one reservation?

Can I change the product after reserving it?

Can I make an exchange or return after receiving a reserved product?

Ludic Reserve

My return arrived at your warehouse more than 7 days ago, but I did not receive my refund yet. What should I do?Updated a month ago