Ludic logo
Ludic logo

All articles

Return Policy

How do I exchange/return an order?

We’ve kept exchanges and returns simple and clear with these four steps: Request, Ship, Shipment Received, and Refund.1. RequestIf you’re not fully satisfied with your purchase, you can request an exchange or return within 7 days of receiving it. Jus

What are the cost for exchange/return of an item?

Your first exchange or return is on us—no extra charges! If you need a second exchange, a prepaid fee of ₹750 will apply.

My return arrived at your warehouse more than 7 days ago, but I did not receive my refund yet. What should I do?

We’re sorry for the delay! Please contact our customer support team with your order number and tracking code handy, so we can look into this and resolve it for you as soon as possible.

When do I receive my refund?

We’ll process your refund as soon as possible, and no later than 7 days after receiving your return. The refund will be sent to the original payment method used for your order.

How do I exchange/return an order?

We’ve kept exchanges and returns simple and clear with these four steps: Request, Ship, Shipment Received, and Refund.1. RequestIf you’re not fully satisfied with your purchase, you can request an exchange or return within 7 days of receiving it. Jus